docsIntegrations — implementation guide.
The implementation guide for integration teams. Companion to the marketing-side Integrations directory and the API reference.
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Implementation patterns.
| Pattern | When to use | Read the guide |
|---|
| IdP federation (SAML / OIDC / SCIM) | Every deployment | Identity guide |
| Content federation (DMS / SharePoint / file shares) | Coexistence with existing systems of record | Federation guide |
| Vertical-app connector | Veeva / Procore / iManage / etc. | Per-app guide |
| AI model adapter | Per-tenant model selection | Model adapter guide |
| Webhook + Kafka-stream | High-volume content events | Event streams guide |
| Hyperscaler ML | AWS Bedrock / Azure OpenAI / Vertex AI | Hyperscaler ML guide |
| SIEM / observability | Security operations integration | Observability guide |
Pre-flight checklist (per implementation).
| Item | Owner |
|---|
| IdP federation tested + verified | Customer + TeamSync SE |
| Content sources inventoried | Customer + integration partner |
| Permission model validated | Customer + TeamSync SE |
| Compliance overlays activated | Customer + TeamSync SE |
| Audit-event subscription configured | Customer security team |
| Sub-processor change-notification subscription configured | Customer DPO |
| Backup + DR pairing chosen | Customer + TeamSync SE |
| Production cutover plan signed | Customer + integration partner |
Common implementation tasks (deep links to procedures).
| Task | Procedure source |
|---|
| Provision Entra ID federation | Identity guide |
| Federate iManage Cloud | iManage connector guide |
| Federate Microsoft 365 + SharePoint | M365 connector guide |
| Federate OpenText (Documentum / Content Server / eDOCS) | OpenText connector guide |
| Configure Veeva Vault federation | Veeva connector guide |
| Connect Salesforce | Salesforce connector guide |
| Configure ServiceNow workflow integration | ServiceNow connector guide |
| Set up AWS Bedrock as AI provider | Hyperscaler ML guide |
| Subscribe SIEM to TeamSync audit events | Observability guide |
Where to read more.