Frequently asked questions.
Everything teams usually ask before bringing TeamSync into a regulated environment. Not finding your answer? Contact us — a solutions engineer will respond within one business day.
Can TeamSync run fully on-premise or air-gapped?
Yes. TeamSync deploys entirely on your servers, behind your firewall, in your private cloud, or fully air-gapped with no internet connectivity. Your documents never pass through shared infrastructure or third-party servers.
How does TeamSync keep AI answers permission-safe?
Every retrieval checks the asking user's access rights at the moment they ask — not at indexing time. If a user can't open a document, the AI can't quote it to them. Permissions are enforced at the platform layer, not bolted on.
Which compliance standards does TeamSync support?
TeamSync ships with controls mapped to SOC 2 Type II, ISO 27001, GDPR, HIPAA, PCI-DSS, GLBA, FINRA, NERC CIP, and more depending on your industry. Blockchain-backed timestamps create tamper-evident audit trails regulators can verify independently.
How long does implementation take?
Typical deployments go live in 2–6 weeks depending on scale and integrations. Migration tooling handles bulk import from shared drives, legacy ECM systems, and email archives with automated classification on the way in.
Does TeamSync replace our e-signature tool?
Yes — TeamSync Sign provides legally binding e-signatures (SES, AdES, and QES levels, eIDAS compliant) with a tamper-evident audit trail, built into the same platform as your documents and workflows.
Can we manage retention and legal holds?
Retention schedules run automatically per regulation and document type — archive, flag for review, or crypto-shred on schedule, with full legal-hold override and a complete chain of custody.
What does pricing look like?
Pricing is based on deployment model, user count, and modules. Book a demo and we will scope it against your environment — no pressure, no spam.
How do we get our existing documents in?
Folder-based agents watch existing repositories and automatically classify, tag, and route documents as they are ingested. AI-powered metadata extraction makes years of records searchable from day one.
Still have questions?