Architecture — three concentric layers.
An identity + trust foundation, a regulated content + AI platform, and a capability layer composing ECM + CLM + eSign + eDiscovery + workflow + IDP on top.
The 3 layers.
Read from the bottom up. Every layer above inherits the identity model and audit chain of the layer below it, and capabilities share data by reference rather than by copy. Talk to an architect.
Capability layer
CLM, eSignatures, eDiscovery, Business Process Automation, Business Rules, Document Templates, Metadata Extraction, OCR & ICR, Teams Management + External Portal. Capabilities compose; data shared by reference.
Regulated content + AI platform — TeamSync platform
Intelligent Repository for records-of-record. Document Data Lake for analytics. AI copilot (DocuTalk, Semantic Search, Agentic AI Workflow, Document Summarisation) operating on the platform. Permissions-aware retrieval scoping at every request.
Identity + trust foundation — AccessArc
Identity federation, RBAC + ABAC enforcement, per-tenant envelope encryption, customer-controlled key custody, Merkle audit ledger, multi-region tenancy.
Deployment topology.
Where the platform runs, how it stays up, and what survives a region loss.
| Element | Detail |
|---|---|
| Cloud portability | AWS, Azure, GCP, OCI; including AWS GovCloud, Azure Government / GCC High, Google Cloud for Government, OCI Gov |
| Multi-region | Per-tenant region selection; per-class residency; cross-region attestation for the audit ledger |
| High availability | Multi-AZ active-active per region; configurable RPO + RTO |
| Disaster recovery | Cross-region DR with audit-trail continuity |
| Edge / mobile | Mobile clients sync to nearest region; offline capture supported |
Integration architecture.
TeamSync coexists with the systems of record already in place. See the full connector directory.
| Integration type | Mechanism |
|---|---|
| Identity | SAML, OIDC, SCIM with the customer's IdP |
| Content sync | REST + SDK + webhook + Kafka-stream for high-volume |
| Federation | Connectors to iManage, NetDocuments, M365, SharePoint, OpenText, Documentum, Veeva, Procore, Salesforce, Workday, ServiceNow, vertical apps |
| AI orchestration | Model adapter pattern; per-model evidence emission; per-tenant model selection |
| Hyperscaler ML | AWS Bedrock, Azure OpenAI, Vertex AI integration via the model adapter |
Sized for the largest regulated estates.
Walk the architecture with us.
90 minutes with your architects and a TeamSync architect. The output is a stack-mapping document showing what stays, what goes, what coexists.