The Real Challenge Isn't Search. It's Trust.
Glean is an enterprise AI search platform that helps employees find information across workplace applications such as Microsoft 365, Google Workspace, Slack, GitHub, and Salesforce. It's designed to improve knowledge discovery and employee productivity across connected systems.
Organizations evaluating TeamSync are often looking beyond search to manage records, governance, compliance, and AI within regulated environments. This comparison explains where Glean is the right choice, where TeamSync offers additional capabilities, and how the two platforms can complement each other.
Talk to a solutions engineer · See Semantic Search · Read the permissions-aware AI pillar
When Glean Is The Right Choice
If your situation is | Glean may be the right choice |
You want enterprise search across workplace applications. | Glean provides a modern AI-powered search experience. |
Your primary goal is improving employee productivity. | Glean is built for knowledge discovery across connected tools. |
Your AI use case is workforce productivity across tools like M365, Slack, Drive, GitHub, and Notion | Glean's connectors and search capabilities work well in these environments. |
EU AI Act high-risk-system documentation isn't a binding requirement for you | A dedicated enterprise search platform may be sufficient. |
If any of these describe you, Glean is the answer.
When TeamSync Adds Value
If your situation is | TeamSync is worth evaluating |
Your AI has to operate within a regulated perimeter (FINRA 17a-4, FDA Part 11, DORA, EU AI Act) | TeamSync is built for this; Glean operates above that layer |
Your CISO needs cryptographically anchored audit for every AI interaction | Merkle hash chain is independently verifiable |
Citations need to link to the exact passage, verifiable by regulators | Citations are span-level by design |
Your AI needs to work alongside CLM, eDiscovery, eSignatures, and records management | TeamSync is the platform that connects all of these |
Right-to-erasure needs to extend to your AI's underlying content | Cryptographic deletion reaches the AI layer |
EU AI Act documentation (Articles 11–14) needs to be generated automatically | Generates this directly from its audit chain |
Step-By-Step Comparison
Compare by | TeamSync | Glean |
Primary use case | Enterprise content management, governance, records management, and AI | Enterprise AI search and workplace knowledge discovery |
Best suited for | Organizations managing regulated enterprise content | Organizations improving employee productivity through search |
Enterprise search | Search across governed enterprise repositories | Search across workplace applications and collaboration tools |
AI capabilities | AI for search, summarization, workflows, and governed content | AI-powered enterprise search and knowledge discovery |
Records management | Built-in enterprise records management | Integrates with external repositories |
Governance & compliance | Native governance and compliance capabilities | Relies on connected systems for governance |
Audit | Cryptographically verifiable audit trail | Standard enterprise auditing |
Permissions | Permission-aware AI across connected repositories | Honors permissions from connected systems |
Integrations | Microsoft 365, enterprise applications, legacy repositories, and business systems | Microsoft 365, Google Workspace, Slack, Salesforce, GitHub, and many workplace applications |
Deployment | Cloud, hybrid, or on-premises | Cloud-based |
A Common Deployment Approach
Phase | What happens |
Phase 1 | Continue using Glean for enterprise search while introducing TeamSync. |
Phase 2 | Connect TeamSync to enterprise repositories and regulated content sources. |
Phase 3 | Use Glean for employee knowledge discovery while TeamSync manages governed AI, records, and compliance. |
Phase 4 | Continue using both platforms together, with Glean focused on workplace search and TeamSync supporting regulated enterprise content and governance. |
How Customers Describe The Choice
The pattern we hear from CIOs who've evaluated both:
"Glean is excellent for our workforce productivity search across collaboration platforms. We deployed TeamSync underneath for the regulated content where the CISO needed cryptographic audit and the compliance team needed the EU AI Act documentation pack. They serve different roles in our architecture; both are doing what they're best at."
That's the pattern. Glean for productivity. TeamSync for the regulated platform.